Last week members of both parties in Congress revived a bill that would make it harder to offshore call centers. The U.S. Call Center and Consumer Protection Act would establish a list of companies that move call center work out of the country. The bill requires that businesses with at least 50 call center employees notify the Department of Labor at least 120 days before relocating outside of the United States. Those in violation would be subject to a civil penalty of up to $10,000 per day. Read the full story by Stephanie Eidelman at InsideARM.
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