Florida State Representatives and Senators are moving a bill through the State’s legislature that would make it harder for companies to relocate Call Center jobs off-shore. Read the full story at floridapolitics.com
After working through so many years of the State of Florida vilifying Call Center workers and the Industry, it is refreshing to see the tide turn in favor of saving Call Center jobs in the state. The Contact Center industry is crucial in this age of customers demanding instant responses and information on demand from all of their service and product providers.
Well trained and professional Contact Center workers provide customers and businesses amazing value and ROI.